FAQ

Frequently Asked Questions



  • For sizing, please refer to the following...

    For sizing, please refer to the following for sizing information

    Jordan’s: Typically runs true to size; may have to go up/down a half size depending on model.

    Dunks: We recommend going down half size/ full size. Dunks typically run big!

    Yeezy’s: We recommend going up one half/full size as they run small. Especially when purchasing slides!

  • Are all products original/ authentic?

    Yes, all products are purchased or sourced from certified retail stores & trusted members of our sneaker community.


  • Do all shoes come with original accessories?

    Yes, unless otherwise stated, all shoes come with original boxes, laces, and any additional accessories particular to that release.


  • How soon will I receive my order?

    After your purchasing, an email will be sent to the email on your receipt with your order & tracking number. 

  • Can I expedite my order’s shipment?

    or any urgent orders, please contact info@soledoutkixks.com so we can assist in expediting your shipping!

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